SDA’s Parts & Equipment provides new and refurbished IT service parts, options and equipment to our customers. Our multiple OEM relationships enable SDA to deliver comprehensive solutions for desktop, laptop, server, network, POS and printer products, including service parts, consumables and multiple service delivery options.
By continually assessing the volatile IT resale market to determine in-demand versus slow moving products, SDA identifies hot market products and leverages our buying power to procure stock and distribute IT parts and equipment.
SDA also helps our clients improve revenue and profitability through parts refurbishment and resale. SDA’s volume of multiple client transactions allows SDA to forecast accurately and stock for immediate availablity. This collaborative planning model delivers consistent inventory availablity, the highest quality products, and the most cost-effective pricing to our clients.
SDA has a robust extranet and EDI interfaces, providing real-time integration with our customers. These capabilities automate the data exchange process, providing a seamless solution. SDA currently is successfully exchanging electronic data with customer systems that include SAP, Siebel, Astea, Decision One and Oracle among others.
Automated Parts Processing
• Ordering via Extranet
• Multiple electronic interfaces including EDI
• Electronic Order Processing increases efficiencies and reduces administrative touch points
• Access Web-based Extranet to:
• Place orders and track shipments
• Parts Identification
• Bill of Materials Information
• Part Number Cross Reference, Substitute and Alternate part number information
• Over 8,000 part photograph
Benefits
• Improved customer support & fill rates with same and next day delivery
• Authorized Stocking Distributor for multiple OEMs
• Technical expertise in IT equipment and parts
• Reduce procurement/sourcing costs – one call for new and out-of-distribution products
• Quality Products - Industry leading quality metrics
• SDA Parts identification ensures the correct part the first time
• Avoid multiple service calls
• Competitive pricing results in lower cost to our customers
• Green policies remove excess parts from the supply chain
