Increased customer demands for 100% IT uptime have profoundly impacted the IT Service Industry’s performance requirements. SDA’s delivery capabilities are designed to meet these needs, utilizing all major global carriers for shipping, reverse logistics and same-day parts stocking.
Delivery Options:
- Same Day Shipment, Same Day Delivery
- Next Day Delivery
- 2-hour and 4-hour Courier Service
- After Hours 24 x 7 Access
- Saturday Delivery
- Next Flight Out
- Will Call – Pick Up
- 2-Day Service
- 5-10 Day Ground Service
- Freight Truck / Heavyweight Service
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Standard Business Hours
- Monday through Friday, 8 am to 6 pm CST
- 24x7 service is available to registered SDA customers
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“When it comes to aftermarket service, parts availability and speed are king. In some industries, service response requirements have shrunk to four hours or less. Inconsistent delivery and frequent stock-outs can put a company out of business.” - AberdeenGroup
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